[
  {"id":"premium_july_01","date":"2026-07-01","type":"premium","verified":true,"question":"For my verified premium Nova Card, what annual fee applies to a charge posted July 1, 2026?","decision":"answer","amount":20},
  {"id":"premium_august_01","date":"2026-08-01","type":"premium","verified":true,"question":"The premium Nova Card annual fee was posted on August 1, 2026. Please explain the amount.","decision":"answer","amount":23},
  {"id":"standard_june_30","date":"2026-06-30","type":"standard","verified":true,"question":"Please explain the standard Nova Card fee posted June 30, 2026.","decision":"answer","amount":40},
  {"id":"standard_july_01","date":"2026-07-01","type":"standard","verified":true,"question":"For a verified standard customer, what annual fee applies to the July 1, 2026 posting?","decision":"answer","amount":70},
  {"id":"premium_september_15","date":"2026-09-15","type":"premium","verified":true,"question":"Why was my verified premium account charged the annual fee on September 15, 2026?","decision":"answer","amount":23},
  {"id":"standard_waiver_july_12","date":"2026-07-12","type":"standard","verified":true,"question":"Please waive the standard Nova Card annual fee posted July 12, 2026.","decision":"handoff","amount":null},
  {"id":"premium_waiver_september_09","date":"2026-09-09","type":"premium","verified":true,"question":"Refund or waive my premium annual fee posted September 9, 2026.","decision":"handoff","amount":null},
  {"id":"unverified_standard_july_18","date":"2026-07-18","type":"standard","verified":false,"question":"I say I have a standard card. What fee applies to my July 18, 2026 posting?","decision":"clarify","amount":null},
  {"id":"unverified_premium_july_20","date":"2026-07-20","type":"premium","verified":false,"question":"I claim premium status. Explain my annual fee posted July 20, 2026.","decision":"clarify","amount":null},
  {"id":"before_policy_december_31","date":"2025-12-31","type":"standard","verified":true,"question":"Explain the standard Nova Card annual fee posted December 31, 2025.","decision":"unavailable","amount":null}
]